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Public Offer (Service Agreement)

Version dated 13 July 2026

This document is an official public offer of Individual Entrepreneur Andrii Volodymyrovych Lopachuk (brand “DataCraft”, hereinafter the “Contractor”) addressed to any legally capable natural or legal person (hereinafter the “Customer”) to conclude a service agreement on the terms set out below. The agreement is public under Articles 633, 641 and 642 of the Civil Code of Ukraine and is concluded as a contract of adhesion (Article 634 of the Civil Code of Ukraine), taking into account the Law of Ukraine “On Electronic Commerce”. This is a translation for the convenience of international clients; in case of any discrepancy, the Ukrainian version prevails.

1. General provisions

1.1. The agreement is deemed concluded (acceptance of the offer) from the moment the Customer performs any of the following actions: submitting a request through the form on the getdatacraft.dev website, contacting the Contractor via a messenger, agreeing to the terms of cooperation, or paying for the services.

1.2. By accepting, the Customer confirms that they have read and fully agree to the terms of this Agreement and the Privacy Policy.

1.3. The Contractor may amend the terms of the offer unilaterally by publishing a new version on this page. The new version takes effect upon publication.

2. Terms and definitions

3. Subject of the Agreement

3.1. The Contractor provides, and the Customer accepts and pays for, the services, in particular: turnkey website development; creation and configuration of Telegram bots; order-intake automation; content management and website population; business analytics and data collection; sales training.

3.2. The specific list, scope, deadlines and cost of services are agreed by the Parties individually before work begins (in correspondence, a request, an invoice or a separate document), which forms an integral part of this Agreement.

4. Ordering and provision of services

4.1. The Customer submits a Request. The Contractor makes contact to clarify the task, scope, deadlines and cost.

4.2. After the terms are agreed and (by arrangement) payment is made, the Contractor begins providing the services.

4.3. The Customer undertakes to provide, in good time, the complete information and materials required for performance. Deadlines may be adjusted in proportion to any delay on the Customer’s part.

5. Cost of services and payment procedure

5.1. The cost of services is determined individually and agreed by the Parties before work begins.

5.2. Payment is made by bank transfer to the Contractor’s details (Section 13) on the terms agreed by the Parties (full or partial prepayment, staged payment, etc.).

5.3. The payment obligation is deemed fulfilled from the moment the funds are credited to the Contractor’s account.

6. Rights and obligations of the Parties

6.1. The Contractor undertakes to provide the services with due quality and within the agreed deadlines; the Contractor may engage third parties for performance while remaining responsible for the result.

6.2. The Customer undertakes to provide the necessary information and materials, pay for the services and accept the result; the Customer is entitled to receive information about the progress of the work.

7. Refund terms

7.1. If the Customer withdraws from the services, the Contractor refunds the funds less the cost of services actually rendered and expenses incurred as at the moment of withdrawal.

7.2. Funds for services fully rendered and accepted are non-refundable, except in cases expressly provided for by the legislation of Ukraine.

8. Liability of the Parties. Force majeure

8.1. The Parties bear liability in accordance with the applicable legislation of Ukraine.

8.2. The Contractor is not liable for outcomes that depend on the Customer’s actions, third-party services (hosting, messengers, payment systems) or materials supplied by the Customer.

8.3. The Contractor’s aggregate liability is limited to the cost of the relevant service.

8.4. The Parties are released from liability for failure to perform obligations due to circumstances of force majeure, including hostilities, decisions of public authorities, accidents and other circumstances beyond the Parties’ reasonable control.

9. Intellectual property

9.1. Property rights to the results created under the Agreement (website, bot, etc.) pass to the Customer after full payment for the relevant services, unless otherwise agreed by the Parties.

9.2. The Contractor may use the anonymised result of the work in its own portfolio, unless the Customer has objected in writing.

10. Confidentiality

Processing of the Customer’s personal data is carried out in accordance with the Privacy Policy. The Parties do not disclose confidential information obtained during cooperation.

11. Dispute resolution

11.1. Disputes are resolved through negotiation. If no agreement is reached, disputes are resolved in court in accordance with the legislation of Ukraine.

12. Term and amendments

12.1. The Agreement is valid from the moment of acceptance until the Parties have fully performed their obligations.

12.2. The current version is always available at getdatacraft.dev/offer.

13. Contractor’s details

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